Overview
Data on this website (bluraystore.com.au) “The Site” is collected by Solandis Media known as “The Site Owner”. In order to effectively run The Site, different third parties providers are utilised known as “Vendors”.
In addition to the data collected by Vendors, The Site also gathers information about you which The Site Owner is able to copy, change or delete. The copying, modification or deletion of data collected about you will be consistent with this Privacy Policy.
This Privacy Policy refers both to Visitors, defined as persons who access The Site through the internet and Customers who in addition to visiting The Site, purchase one or more of the available products.
This Privacy Policy applies only to the data processed by Solandis Media on The Site. To understand how Vendors use the data, a link to the relevant privacy policy has been provided on this page under each service listed.
What Data Is Collected?
Contact Form (Contact, Support & Privacy Policy Page)
If you use a Contact Form on the site, the data you submitted will be sent to the email address chosen by the site admin.
Hcaptcha
Hcaptcha offers spam protection. You can read their privacy policy via the link below.
https://www.hcaptcha.com/privacy
Independent Analytics
Independent is used to collect anonymous information about how Visitors use the website. This includes:
- The pages visited
- The number of sessions
- The number of visitors
- Which search engine the user came from
- Which device the user browsed The Site from
- Which Browser the user came to The Site from
- The Bounce Rate
*The Bounce Rate is the percentage of users that return quickly to the search engine after the page loads.
Jetpack
Jetpack is a plugin created by the company Automattic that collects stats and information relating to:
- Which Pages are visited
- The total number of Site Views
- Which Countries Visitors are from
- Which Page or Search Engine they came to The Site from
- Search Terms that were used to find the site
- Which External Links were clicked
- The user IDs, Usernames, Email Addresses, Roles, and Capabilities of Registered Users.
- Taxonomies (including categories and tags).
- All core WordPress and Jetpack options.
- Some Woocommerce Options and Data
On this site Jetpack is setup to honor do not track quests.
Automattic Privacy Policy
https://automattic.com/privacy/?utm_medium=automattic_referred&utm_source=jpcom_footer
Anonymity of data from Independent Analytics & Jetpack
Although The Site Owner can obtain information pertaining to the use of The Site, it is not able to use Burst Analytics or Jetpack to obtain the name or address of it’s Visitors and thus cannot directly identify Visitors through the use of these services.
Payments
Solandis Media does not store any of your payment information.
PayPal & Square
PayPal and Square are used to process payments on the site. Solandis Media does not store any of your payment information.
Paypal‘s Privacy Policy
https://www.paypal.com/us/legalhub/privacy-full
Square Privacy Policy (No Account)
https://squareup.com/au/en/legal/general/privacy-no-account
Customer Information
If you do not complete the payment process but you enter your Name, Shipping and Contact Information and any Notes to your Order, this will be saved as a Draft Order and it will be possible for Solandis Media to see all the information you provided.
When you purchase an item from The Site, your Shipping and Contact Information is collected as well as what you ordered and any Notes you made before submitting your Order. When you complete the payment process for your Order, this is considered a Pending Order.
The use of the word Order on this page refers to both Draft & Pending Orders.
How The Data Is Used
- Monitor how pages of The Site perform in the Search Results
- To make informed decisions about the running of The Site and/or Solandis Media.
- To understand the popularity of different products
- Respond to customer inquiries
- To fulfill customer Orders
- To inquire about the deletion, cancellation or modification of an Order
- Pursue business engagement with Visitor or Customers of The Site
- Investigate potential scams or fraudulent activity in relation to The Site and/or Solandis Media
Who The Data Is Shared With
Your data is shared with Vendors that are utilized in the running of the business. Solandis Media has no influence over the Privacy Policies of it’s Vendors and thus cannot prevent data they collect about you from being compromised or accidentally deleted. These Vendors can share your data with other parties as outlined in their Privacy Polices.
Where legally obligated, Solandis Media will share your data with any required parties.
How Long The Data Is Retained
| Data sent through Contact Form | Indefinitely |
| Customer Information (From Pending Orders) | Indefinitely |
| Customer Information (From Draft Orders) | Normally 5 Business Days |
Where The Data is stored
| Data sent through Contact Form | Encrypted Email Server |
| Customer Information (From Pending Orders) | Database, Encrypted Email Server, Encrypted Volume, Automattic Servers |
| Customer Information (From Draft Orders) | Database, Encrypted Volume, Automattic Servers |
Your Right for The Deletion or Modification of The Data
As a Visitor or Customer of The Site you are able to request the deletion or modification (including corrections) of some of the data that is collected from you.
In some cases Solandis Media may refuse to delete or modify your data. Below are some of the reasons why this may happen:
- Because it is required by law to retain your data or not to modify it
- Because it suspects your use of The Site may be for malicious intent
Modification & Deletion of data collected by Third Parties
As stated in the overview of this Privacy Policy, Solandis Media may not be able to delete data or modify data that has been collected from you by it’s Vendors. This can be because the Vendor will not allow the deletion or modification in order to comply with it’s Privacy Policy.
Another reason is that Solandis Media is restricted from deleting or modifying the data by the Vendor.
Where Solandis Media sees no reason to refuse your request for modification or deletion and it has the ability to do so, it will fulfill your request in the time period provided to you. If there is a technical issue that is preventing the modification or deletion of the data, Solandis Media will modify or delete the data as soon as possible after the technical issue is resolved and if necessary, will provide notice about the technical issue and the expected time frame that the data will be modified or deleted.
How you can access your information
You can use the Contact Form on this page to request a copy of your Customer Information including your Order History.
Contact
If you have a question about this Privacy Policy, you can use the contact form below.